cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Server down?

Anyone else getting a Server Down error message?

 

"It's not you. It's us. 

Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages."

Message 1 of 7
latest reply
6 REPLIES 6

Re: Server down?

@eastcoastdejanu 

 

eBay seems to be up and reachable for me here in the northeast US.

 

Sometimes that "server down" message can be the result of a particular page not resolving correctly. If you can find an alternative link to the same page, try that. If you cannot reach the main ebay.com page, then check here to see if the problem is widespread or local:

 

https://downdetector.com/status/ebay/

 

For non-selling related purposes, you may be able to use an alternative site such as ebay.ca or ebay.co.uk if you have difficulty reaching the ebay.com site.

Message 2 of 7
latest reply

Re: Server down?

Okay, I'll try that then. Thanks so much!
Message 3 of 7
latest reply

Re: Server down?

I do get that sometimes.  I just refresh the page and it is usually alright.

Message 4 of 7
latest reply

Re: Server down?

I'm on the West coast and it appears to be just fine here as well.

 

Sometimes when an error message appears there is just a momentary communication problem.  Just refresh and try again, the vast majority of time it will work fine after that.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 5 of 7
latest reply

Re: Server down?

I see that on a regular basis. Especially when trying to use the markdown manager.

Message 6 of 7
latest reply

Re: Server down?

I'm smack dab in the middle of the country, and I haven't had any trouble.
Message 7 of 7
latest reply