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Send offers to interested buyers not working for anyone else?

Every morning I'll use the "Send Offer" feature for all new eligible buyers.  Has become part of my daily routine.  The last 4 days, I go to Send my offers and it tells me "Offers have been sent", but those items do not disappear from my list.  I'm not sure if they are actually being sent or not, but each morning more get added to the list.

Anyone else having issues with this feature?  Haven't seen any other threads about it yet.

Message 1 of 8
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7 REPLIES 7

Re: Send offers to interested buyers not working for anyone else?

@consoulgames  no I have not, but I do wish more buyers would accept what I send. 🤫

Message 2 of 8
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Re: Send offers to interested buyers not working for anyone else?

The issue that I am having is that...in the "Seller Hub - Tasks" Window, whenever a buyer would put an item on their watch list or returned to the item repeatedly, a message would normally show up under my Tasks Window, allowing me to send that buyer an offer. I have generated a good portion of my sales in this manner. However, for the past 10 days, nothing has appeared. Zero. So I know something is not working correctly.

 

Kevin

Ebay Member since 1998

Message 3 of 8
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Re: Send offers to interested buyers not working for anyone else?

It could be that the buyer isn't eligible to receive an offer from you. You can send say 5 offers to 5 individuals but say 4 of them receive it while the other one doesn't.

Message 4 of 8
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Re: Send offers to interested buyers not working for anyone else?

@metman22 

 

Is this an issue you are asking the community about or a response to the OP? 

Message 5 of 8
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Re: Send offers to interested buyers not working for anyone else?

What do you mean by "a response to the OP"?

 

I was just asking the Community if others have had similar issues.

My account went 10 days before an item showed up that I could offer.

I never go more than 24-48 hours tops.

Thanks,

Message 6 of 8
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Re: Send offers to interested buyers not working for anyone else?

I'm not sure you understand the issue.

It's not a question of a buyer not being eligible to receive an offer or my not being able to send an offer.

 

In the Seller Hub - Overview ----> Tasks, a link would pop up from a buyer who either has put an item on their watch list or has visited the item multiple times.  I would click on the link and provide the buyer with an offer. Since 10/1, no links/messages have appeared. I have never gone more than 24-48 hrs.

There seems to be a growing # of sellers have technical issues in one form or another and I seem to now be a part of this growing list.

Message 7 of 8
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Re: Send offers to interested buyers not working for anyone else?

Same here, the offers I send to buyers never go the the page that says offer sent. It just stays. I've called and done the twitter customer service but nothing has been done

Message 8 of 8
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