Seller level - Tracking uploaded on time and validated system issue. NONEXISTINT CUSTOMER SERVICE!!

[tinas_toy_box]

I currently have 5 transactions in the Tracking uploaded on time and validated affecting my percentages that are all there in error due to a postal carrier miss scan. All items where shipped and scanned by carrier within handling time. During parcel movement items were scanned odd. Here is a detailed tracking scan from USPS.

• Nov 29, 2020
• 7:45am

• PRE-SHIPMENT INFO SENT USPS AWAITS ITEM
• TREMPEALEAU, WI 54661

• Nov 28, 2020
• 3:36pm

• ARRIVE USPS FACILITY
• KANSAS CITY, KS 66106

• Nov 28, 2020
• 5:45am

• DEPART USPS FACILITY
• DES MOINES, IA 50395

• Nov 28, 2020
• 4:44am

• PROCESSED THROUGH USPS FACILITY
• DES MOINES, IA 50395

• Nov 25, 2020
• 2:04pm

• DEPART POST OFFICE
• TREMPEALEAU, WI 54661

• Nov 25, 2020
• 1:37pm

• USPS IN POSSESSION OF ITEM
• TREMPEALEAU, WI 54661

• Nov 25, 2020
• 9:51am

• SHIPPING LBL CREATED USPS AWAITS ITEM
• TREMPEALEAU, WI 54661

• Nov 25, 2020
• 7:51am

• Tracking number provided

Appeals department is non existent and customer service is completely lacking in the service department since Covid. Any one know how to proceed with this. Thanks.