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Seller Hub - Manage orders awaiting shipment page - Total $$$ shown above the list is incorrect

Hi velvet@ebay 

 

Seller Hub - Manage orders awaiting shipment page - Total $$$ shown above the list is incorrect

 

I first began noticing this about two weeks ago. Is this a known issue that the tech team is working on?

 

inceptions_0-1652027549357.png

 

Inceptions
Volunteer Community Mentor, buying and selling on eBay since 2004

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Re: Seller Hub - Manage orders awaiting shipment page - Total $$$ shown above the list is incorrect


@inceptions wrote:

Hi velvet@ebay 

 

Seller Hub - Manage orders awaiting shipment page - Total $$$ shown above the list is incorrect

 

I first began noticing this about two weeks ago. Is this a known issue that the tech team is working on?

 

inceptions_0-1652027549357.png

 


Hi @inceptions! I added up your Awaiting shipment sales and also got a different amount. I've reached out to the Seller Hub team and I'll see what I can find out. Thanks! 

Velvet,
eBay
Message 2 of 5
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Re: Seller Hub - Manage orders awaiting shipment page - Total $$$ shown above the list is incorrect


@inceptions wrote:

Hi velvet@ebay 

 

Seller Hub - Manage orders awaiting shipment page - Total $$$ shown above the list is incorrect

 

I first began noticing this about two weeks ago. Is this a known issue that the tech team is working on?

 

inceptions_0-1652027549357.png

 


Hey @inceptions! I've heard back that they were able to replicate this as well and are looking into a fix. Thanks for the report!!!

Velvet,
eBay
Message 3 of 5
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Re: Seller Hub - Manage orders awaiting shipment page - Total $$$ shown above the list is incorrect

Same here. Also, when I receive a message/ question, I try to answer but it states that it is over 90 days old!!

Message 4 of 5
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Re: Seller Hub - Manage orders awaiting shipment page - Total $$$ shown above the list is incorrect

Anyone figured out the solution? 

Message 5 of 5
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