eBay

threeblindmice18 · ‎11-11-2023

Last month I listed a rare shade of a makeup product. When I entered the title, 5 listings came up. Today I entered the exact same keywords so I could price check item again and 1,200 plus items came up. It showed every shade, style, brand, etc of this product. Also products that were not even primer, just made by Smashbox. No customer is going to sift through 1,200 listings to find 1 of five. The name of product is "SMASHBOX Photo Finish Foundation Primer RADIANCE" and I searched using lowest price. Try it!! I started searching other products and the same issue is happening. I am panicking because this is my sole source of income and I sell makeup in particular colors. Spent an hour with Ebay agent who could not understand the problem. I have been selling for 19 years and never have seen this. Please help.

bookasan · ‎11-13-2023

Ok, Ebay definitely keeps messing with how the search results work.

I have been searching the same item every day over the last few days and it once again has changed.

First day I searched Aphex 1788 and the one available item came up on top, then "similar items with fewer key words". Items below that statement were similar Aphex items but different models. This is the way it usually was and it worked fine.

Next day I searched Aphex 1788 and it brought up 37 items with the actual item buried somewhere in the middle. No statement about similar items, it was just buried with 36 other non matching items.

Next day I posted my item for sale and mine along with the other were again buried in the middle of several non matching items.

Tonight I search Aphex 1788 and the 2 available items come up on top followed by the other non matching items. No statement about similar items with fewer key words. This is better than it was yesterday, but I sure wish they would just leave things alone.

I just searched another item which yesterday yielded no results (Aphex 188). Today the same search results in "19 results for Aphex 188", none of which are an Aphex 188.

As a side note, I also posted the same item on another site that specializes in musical equipment. I had 10 times the amount of views on that site compared to Ebay in the same amount of time. All of my items under any category are by far getting the lowest views I have ever seen in the 25 years I have been selling on Ebay.

I wonder how much of this drop is due to things like these search issues?

bookasan · ‎11-15-2023

Now i'm going to lose my $#!@

I have 2 items listed. An Aphex 1788A and an Aphex 188.

When I type in Aphex 188, it shows "14 results for Aphex 188". None of these 14 are my listing and none of them are model 188.

When I type in Aphex 1788A, it shows "30 results for Aphex 1788A", two of which are actually 1788A and all the way at the bottom. My model 1788A shows up 27th out of 30.

Now the real kicker! My model 188 shows up at the bottom of the 30 items when I type 1788A.

This is beyond a serious problem.

The model 188 does show up when I place "188" in quotations, but come on.

Typing in Aphex model 188 should pull it up, period!