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Search engine fault

Hi.

 

I would like to find the following item by searching:

Item title: Guitar control knob abalone inlay in chrome black or gold for tone or volume

https://www.ebay.com/itm/370549305353

 

If I type the full title into the search box, it will be included in the results.

Search: Guitar control knob abalone inlay in chrome black or gold for tone or volume

Full Title Search 

 

Fault 1:

If I type the full title into the search box with quotes, it will be not included in the results. Zero result.

Search: "Guitar control knob abalone inlay in chrome black or gold for tone or volume"

Full Title Search with quotes 

 

Fault 2:

If I type the first half of title into the search box, it will be not included in the results.

Search: Guitar control knob abalone inlay

Half title search 

 

This bug exists not only for this product but also for many others, making it very difficult to search.

 

Please fix it.

Message 1 of 5
latest reply
4 REPLIES 4

Search engine fault

Both of your searches work for me -- that item appears in the results when searching.

 

The item was listed in the UK, and though it ships to my location, no specific shipping method is included -- I receive a note in the shipping tab indicating that I need to contact the seller to obtain a quote.

 

Hungary is one of several countries excluded from shipping, and if you are using an address in Hungary to calculate shipping, that may explain why you do not see that item when searching.

 

 

Message 2 of 5
latest reply

Search engine fault

The 'Fault 1' search now works for me, though it hasn't been good for weeks.
The 'Fault 2' search at now half working. I use "Price + Shipping: lowest first" at now listing the item, but this is tha last item on the list.
This item shipping info: 'Will ship to Hungary.'.

Message 3 of 5
latest reply

Search engine fault

I just checked again, and that item does appear to ship to Hungary.

 

Either I was looking at the wrong listing or the shipping exclusions have changed recently.

 

Both "fault" searches still find that item for me.

 

When using a shipping country of Hungary the item appears for me in those searches.

 

eburtonlab_0-1603989461306.png

 

Message 4 of 5
latest reply

Search engine fault

@zserald 

 

I use "Price + Shipping: lowest first" at now listing the item, but this is tha last item on the list.

 

If the shipping cannot be calculated, the item will appear at the end of a "price + shipping" sort, since the total cost is not defined.

Message 5 of 5
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