02-10-2020 03:50 PM
I'm researching a variety of items in order to sell similar, and the search results page isn't showing shipping costs like it usually does. I normally sort from highest+shipping to lowest+shipping and will see the item's price and the shipping cost on each listing, but today I'm only seeing the item cost on the results page. Very frustrating.
02-10-2020 03:57 PM
If you change the sort to "nearest first", do you see your correct shipping country and postal code displayed? If not, that might explain why you are not seeing a shipping estimate.
02-10-2020 04:12 PM
Thanks for the suggestion, but I do see my correct zip code.
02-10-2020 04:25 PM
To clarify, this is on a Windows PC, I tried it with Firefox and Chrome, same results. It is working as expected on my iPhone, however. Also, I have a search results tab that's been open since the last time I used this laptop (on Feb 5th) and it shows the shipping charges in the search results, so all was well than.
02-10-2020 04:29 PM
Are the results sorting correctly, as far as you can tell -- if you take into account the actual shipping cost shown in the item listings?
It may simply be a case of the shipping charge no longer being displayed on the search results page. If you use the "customize" link in the drop-down where you choose gallery or list view (next to the sort menu), is the box for shipping charge checked in your search default settings? If not, try checking that box and applying the settings.
02-10-2020 04:43 PM
Bizarre -- I changed the view from list to gallery and the shipping charges display. Perhaps ebay made a layout change to the results page. I'm attaching two photos, the first shows the results in List view, the second in Gallery view. Notice the second item in the results, shipping is only shown in Gallery view.