Search Not Working

[cleo3332]

Searching (Art Deco Christmas)  in postcard category.  Comes up with 6 results - should be over a 1,000.

If you switch words around and search (Christmas Art Deco) the listings come up. 

Search should pick up both ways.  Not sure if this is happening with other searches, but seems to be an issue, and lost sales.

[eburtonlab]

If changing keyword order makes a difference, then likely there is some keyword substitution or keyword grouping issue involved. Users can bypass the "smart" search features likely causing that by putting one or more of the keywords in quotes when searching.

Use the "Feedback" icon in the lower right or the "Tell us what you think" link at the end of the search results to report such search issues to eBay. The more examples that are reported and the more users that report them, the more likely eBay is to take action.

[cleo3332]

Thank you!  I appreciate the information!!

[eburtonlab]

You are most welcome!