eBay

jacbarcollectibles · ‎11-05-2018

I am in the State of Ohio and eBay for the last few months is not collecting the proper sales tax. About mid year they stopped collecting the sales tax on the shipping and handling charge even though I had the tax table checked to collect the tax on the S&H. This causes me to be responsible for this tax amount and not the buyer. Has anyone else had this problem? Does tech support even know about this?

berserkerplanet · ‎11-05-2018

IIRC, there was a Powerseller here who reported that issue earlier this year in detail, and eBay was made aware of it.

No resolution of workarounds I'm aware of.

All I can suggest would be to change your tax table entry for Ohio: uncheck the "also tax S&h" box", save it, go back and tick the box again, save it, and maybe that will jog something loose (that assumes it's a problem with a database flag not being set, and not a problem with the tax calculation code being broken)

I'd think if it were a widespread problem we would see more reports of it here.

berserkerplanet · ‎11-05-2018

Addendum:

I recalled incorrectly. The other seller's issue was that eBay was charging proper sales tax on the S&H portion of the transaction, but not showing it on the packing slip. That glitch is still unfixed.

Your issue is a new one, and no idea if others experiencing it.

tyler@ebay

lacemaker3 · ‎11-05-2018

@jacbarcollectibles, which listings have this issue?

This listing says the sales tax of 6.75% is applied to both the purchase price plus shipping, and it appears to be calculating the sales tax correctly:

($32.99 + $10.40) * 0.675 = $2.928825 (round up to $2.93)

jacbarcollectibles · ‎11-05-2018

Every sale that I have had that shipped to an Ohio address I only receive the sales tax on the item amount. I do not receive any sales tax money for the shipping and handling amount. When I have a sale within Ohio I manually calculate the sales tax that should be charged and it is always missing the shipping and handling sales tax.

jacbarcollectibles · ‎11-05-2018

I will give that a try and see what happens.

lacemaker3 · ‎11-05-2018

@jacbarcollectibles

Can you give an example of a recent item number where the tax wasn't calculated correctly?

jacbarcollectibles · ‎11-05-2018

Item number 163309987840 that just sold to an Ohio address.

lacemaker3 · ‎11-05-2018

OK, thanks.

I forgot that I can't go to the checkout page for a closed listing, so I can't see what checkout would charge for that page. But, I can see that it is showing the same notice about the "Tax applies to subtotal + S&H for these states only" which was on the active listing I checked above.

So it doesn't look as though it was an error in setting up the listing. Might have been a glitch in the database as @berserkerplanet suggested. But the glitch doesn't appear to be affecting the listing I checked out earlier.

The tax for that listing should have been:

($17.75 + $7.25) * 0.0675 = $1.6875 (round up to $1.69)

So assuming your buyer used a US credit card/PayPal account to pay, your payment received should have been:

($17.75 + $7.25+ $1.69) * (1 - 0.029) - $0.30 = $25.05281 (round down to $25.05)

What did you receive for it?

jacbarcollectibles · ‎11-05-2018

Total buyer paid for the item was $26.20 of which $1.20 was the sales tax charged. The remaining 49 cents of the sales tax will have to come out of my pocket.

lacemaker3 · ‎11-05-2018

That works out to

$17.75 + $7.25+ $1.20 = $26.20

as you say. Sales tax only calculated on the purchase price, not the shipping & handling.

By any chance, had you already tried the steps that @berserkerplanet suggested when I posted that the active listing was showing the correct sales tax applied? Maybe that work around fixed the issue.

I am reluctant to mess with one of your listings by actually making a purchase to see if the sales tax changes when the payment is made. That seems unlikely, though.

brian@ebay · ‎11-05-2018

@jacbarcollectibles wrote:

I am in the State of Ohio and eBay for the last few months is not collecting the proper sales tax. About mid year they stopped collecting the sales tax on the shipping and handling charge even though I had the tax table checked to collect the tax on the S&H. This causes me to be responsible for this tax amount and not the buyer. Has anyone else had this problem? Does tech support even know about this?

Hi @jacbarcollectibles, this is a known issue that our techs are working to resolve. I'll report the item you provided in this thread to the techs as an example. Thanks!

Brian,
Community Team