Hi tyler@ebay and velvet@ebay
The ancient About Me pages were deprecated ages ago, but the icons still exist. When hovering over the icon it shows a link to the user's About Me page in the bottom of my browser window, but when I click on the link it redirects me to my own account settings page.
Ideally the icon needs to be removed, but if eBay is keeping it around for some unknown reason, then it should redirect to the seller's profile page, not a buyer's own account settings page. It's a bad experience to take a shopper away from search into an account settings page.
For a live example you can check out Griff's search page.
@wastingtime101 wrote:
Hi tyler@ebay and velvet@ebay
The ancient About Me pages were deprecated ages ago, but the icons still exist. When hovering over the icon it shows a link to the user's About Me page in the bottom of my browser window, but when I click on the link it redirects me to my own account settings page.
Ideally the icon needs to be removed, but if eBay is keeping it around for some unknown reason, then it should redirect to the seller's profile page, not a buyer's own account settings page. It's a bad experience to take a shopper away from search into an account settings page.
For a live example you can check out Griff's search page.
Hi @wastingtime101! I hadn't noticed that but you're right. I've passed this insight on, along with your suggestions to either remove it entirely or have it direct members to the sellers profile page.
@lacemaker3 wrote:
While they're at it, perhaps that team should consider getting rid of this page about the About Me pages:
https://pages.ebay.com/services/aboutme/aboutme-rules.html
The About Me link on Griff's page should link to:
http://members.ebay.com/ws/eBayISAPI.dll?ViewUserPage&userid=griffville
But that URL redirects to:
https://accountsettings.ebay.com/uas
Thanks @lacemaker3! I'll pass these suggestions on as well. 😊
