cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Remove Rate Table assignment / GD using File Exchange

When Guaranteed Delivery rolled out a while back, I found a hack here on the boards for how to use FileExchange to upload the rate table IDs to associate with my listings.  I have tens of thousands of listings, with several different rate tables, so FileExchange is a must.

 

I realized later that it wasn't a good idea to using Rate Tables for some of my shipments that sometimes use an LTL carrier because their delivery estimates are just not that accurate or reliable.  So I need a way to remove those rate table assignments from those particular listings.  I've tried just leaving the rate table id blank on the upload, but that does nothing. 

Message 1 of 2
latest reply
1 REPLY 1

Remove Rate Table assignment / GD using File Exchange

Make sure you are spelling/punctuating the column correctly (FE ignores columns that do not use a valid column name). The column should be DomesticRateTable, no spaces.

 

The instructions say to leave the fidl blank to remove the table from the listing. If the above is no help...This is from the eBay Advanced Apps team...

Phone Support (US - 8 AM - 6 PM MST): **To call us, click on the Help & Contact link found at the top of most eBay pages. Click on the Contact Us button at the bottom of the page. Select ‘Selling’ -> ‘Getting Started’ -> ‘Selling Tools’ for issues or concerns related to eBay listing tools that my team can assist you with. Now scroll to the bottom and click Call Us. Ask the customer support agent to transfer you to the Advanced Apps team.**

 

or...send an email from your registered email account, to turbodata@ebay.com. include your userid and a complete description of the issue.

 

or...post to the Tools&Apps discussion board - https://community.ebay.com/t5/Tools-Apps/bd-p/tools-apps-db  eBay associates look in there from time to time.

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
Message 2 of 2
latest reply