cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

[RESOLVED] Known Issue: Unable to accept/counter offer, "There is an issue processing your request"

tyler@ebay
eBay Staff (Alumni)

Hi everyone - 

 

There is a known issue with being unable to accept or counter a Best Offer and being given the error message, "There is an issue processing your request". 

 

Our tech team is aware and working to resolve. There is no current workaround at this time. 

 

If you encounter this error message while trying to accept or counter a Best Offer please contact CS and request to be added to the open ticket. 

 

Thanks!

Tyler,
eBay
Message 1 of 2
latest reply
1 REPLY 1

Re: [RESOLVED] Known Issue: Unable to accept/counter offer, "There is an issue processing your

tyler@ebay
eBay Staff (Alumni)

The tech team has confirmed that this has been resolved and you should now be able to accept or counter Best Offers without encountering the error. 

 

If you are still seeing this as an issue please contact CS so they can review. 


Thanks!

Tyler,
eBay
Message 2 of 2
latest reply