Problems with editing draft pictures?

[retrogames10000]

 im having trouble with draft pictures today, as you can see I can only see half of the picture when trying to edit.  Anyone else encountering this problem today?  Microsoft Edge

[wastingtime101]

Have you tried another browser to see if the same problem occurs? That will help to pinpoint if it's a browser issue or not.

[retrogames10000]

I am having the same result in Google Chrome, also.

 

[retrogames10000]

If I click on the picture, it will show me more of it, still not the whole picture.

 

[wastingtime101]

Thanks for checking! Since it's happening in multiple browsers I suggest reporting to CS. Personally I would go through their social channels because you can upload photos to show the issue. Send a DM to one of eBay's social CS teams: ebayforbusiness on facebook, ebayforsellers on insta, askebay on X

If you don't have a social account you can use the chat option on this page, type 'agent' in the  chat box to get a live person. https://www.ebay.com/help/contact_us?id=4002&st=10

In the meantime, you could try making sure your OS and browsers are all up-to-date just to rule that out, but since it's occurring with multiple browsers, looks more like an eBay issue.

I assume you haven't installed browser add-ons recently that might be interfering?

[retrogames10000]

No, I have not changed any settings for this computer - but I will admit that is is a very old and junk laptop.  Maybe that has something to do with it.  Was working fine until today, though

[wastingtime101]

Ohhhhh yeah, that can definitely impact things. When browsers and OS are out-of-date you'll definitely see issues with tech-heavy tasks. You can even experience weird display issues and other stuff not working right.

Too bad Black Friday is behind us for tech deals, but Presidents Day is not far off, perhaps you can find a deal then. Or shop some place like Costco. Or buy a laptop here on eBay. eBay is constantly running deals on refurbished tech on the home page.