09-20-2022 04:01 PM
Hello,
I just had a sale where I attempted to leave positive feedback for the buyer using the eBay website from a desktop. The feedback was one of my stored responses that I've used hundreds of times before. After I clicked the button to leave the feedback, eBay said there was a problem leaving feedback, try again later. But when I try this, eBay claims I've already left feedback for this transaction, even though the little feedback icon on the Manage Orders Awaiting Shipment page is grayed out as if I haven't yet left feedback. Further, the feedback did not appear under my Feedback Left for Others list.
I also tried leaving feedback from the Android app, but it likewise thinks I've already left feedback for this transaction.
What gives? I'd like to leave timely positive feedback for this buyer. Thanks!
09-20-2022 04:07 PM
I am unable to leave feedback at all. When I try, I get a blank "Leave Feedback" page with a red banner that reads, "We ran into a problem. Please try again."
This is happening on ALL of the items in my purchase history. All give this same error page.
It seems that feedback is just broken entirely atm.
09-20-2022 04:59 PM
Whatever the problem was, it appears to be fixed now.