09-29-2021 04:24 AM
Today, the preview feature on the landing page (https://www.ebay.com/feed) is broken.
Instead of opening a modal popup to show a preview of the auction item, the modal tries to open for a second, and then I'm transitioned to the auction page.
The feature worked yesterday till around 1800 ET yesterday. Around that time, the landing page itself failed to load successfully (see other posts here in this forum for that one). The page header would load, but the individual tiles for each auction never loaded. This morning, the landing page loads, but the preview is broken.
I'm running Firefox 92.0.1 on Win10.
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09-30-2021 04:26 PM
OK, I think I resolved this.
I found that this occurred on one machine but not on another, and in Firefox but not Chrome. I also realized that this coincided with getting the Firefox update to v92.0.1. So I cleared my Firefox cache on this machine, closed and re-opened the browser, and now, the preview works as expected.
So just a heads-up to Firefox users, you may encounter this, with the next FF update.
09-29-2021 01:46 PM
The preview feature is working now (1645 on 29Sept21), so thanks to support for getting it resolved!
09-29-2021 04:16 PM
I spoke too soon-accessing the page now (1914 ET) and the bug is back. Click on the image in any auction tile on the feed page (https://www.ebay.com/feed), the preview modal appears to open, but then I'm transitioned to the auction page.
09-30-2021 04:26 PM
OK, I think I resolved this.
I found that this occurred on one machine but not on another, and in Firefox but not Chrome. I also realized that this coincided with getting the Firefox update to v92.0.1. So I cleared my Firefox cache on this machine, closed and re-opened the browser, and now, the preview works as expected.
So just a heads-up to Firefox users, you may encounter this, with the next FF update.