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Community Activity
Resolved! Feedback
I have auto-feedback set, when buyer pays and leaves feedback they receive positive feedback automatically. My buyers are getting feedback from me automatically, but I'm not getting feedback from them. Does anyone know why this is happening? I'm a ne...
Why do some listings omit Seller's handling time?
I was shopping tonight and found that some listings do not include a handling time under the Shipping: See Details link. I checked my own listings and found that they do include the handling time. Does anyone know why some listings state the handling...
Negative feedback
Ebay request policy on removing negative feedback has an impact on sellers when the negative feedback is unwarranted by the buyer causing less volume traffic buyers. The buyer was not happy that the item was out of stock and received a full refund. T...
Item isn't shipped, Order Cancellation Refused.
Hi all, I'm looking for advice on how to proceed.I ordered a tool a couple weeks ago and the seller hasn't shipped it yet. I messaged the seller three days ago saying that if they couldn't ship with a couple more days I'd just cancel.Now they have re...
Months old listings getting charged Promotional Fees
Hi,I saw there's been a glitch with the EBay system causing people to get charged Promotional listings fees on items from months ago. I've had my store getting charged dozens of times in the past few days for items as far back as March, and some of t...
When You Copy and Paste a Message, it Doubles
I copy and paste messages every day to use them as templates and now when I do, every paragraph doubles. I thought someone at ebay should be made aware of this devon@ebay. Thanks.
Buyer started return for issue that was stated in description
I sold a game console where the left side was loose due the shell having two broken screw posts. I stated this issue in the description and took photos of all angles of the console, with three of them clearly showing how the left side was loose. Link...
Wrong address
Hello, Ebay had an old address stored on file which I havent used in 6 years. I need to to change the address but neither seller will respond. Please help with this. It should be too difficult, I just ordered these and they haven't been shipped. gett...
Buyer has no last name listed in their address. Why would eBay allow this?
Sold a $180 turntable yesterday to a buyer with zero feedback. If that wasn't bad enough, his address doesn't list a last name (just the letter "S"). Why on earth would eBay allow this? I hate to lose a $180 sale, but I don't want to lose the turntab...
