04-13-2018 09:38 AM - edited 04-13-2018 09:40 AM
I created a "Sale event + Markdown" this morning. I started with 2 items, launched, then added more items. I changed my mind about a couple of items and deleted them from the Sale Event. After I deleted the items, their photos still showed up in the "Sale Event Banner" section of the "Create a Sale Event" screen. I went a head and re-launched anyway figuring eBay needed to catch up. After waiting a while I found that when I go in as a customer to check the sale, the photos of the deleted items are still there and photos of added items are not.
When I look at the Sale Event Status Report, one of the deleted items says "Removed April 13, 2018 at 8:14am PDT." The other deleted item says "SKIPPED: Already Discounted April 13, 2018 at 7:42am PDT". And yet, both of their photos still show up in "Special Offers from..." screen.
I have been trying to find a way to fix this myself, I now have 4 Sale Events on the Special Offers page and 3 of the 4 events have the same photo!
Anyway, does anyone have any advice as to how to delete the deleted photos and get the correct photos to show?
Solved! Go to Best Answer
04-14-2018 09:02 AM
I figured it out myself. Thanks anyway!
04-14-2018 09:02 AM
I figured it out myself. Thanks anyway!