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Photos are slow to load while making/changing listings

It's taking 5 minutes plus to load photos for each listing I'm doing.  I'm doing the rest of the listing and it won't list because the photos haven't loaded yet.

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Photos are slow to load while making/changing listings

Check your internet connection.

I have been listing all day with no uploading slow downs.

 

ETA could also be a server issue.

Message 2 of 7
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Photos are slow to load while making/changing listings

I too have been listing all day without problems.

Message 3 of 7
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Photos are slow to load while making/changing listings

If I edit a pic on a sell similar listing it always says invalid URL and won't let me list. It's the same photo as before it just won't let me list it after editing them on eBay photo editor. Been like this for 4 days now.

Message 4 of 7
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Photos are slow to load while making/changing listings

I too have had the same problem. One or more pictures isn't done, I fill in the rest, and picture(s) are still loading. If I save, all is lost.

     What I have done is wait for pictures, and not gone on to other items. I make sure pictures have loaded as normal, and then, and only then, go on. If stuck on one or more pictures, I just go to save and start over. Nothing has loaded, nothing is saved. At least I haven't wasted the time of filling other things, only to have pictures stuck and have to start everything all over. Load pictures, if stuck, just start everything over right away.

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Photos are slow to load while making/changing listings

Indications that problems with Malwarebytes' Browserguard might be causing issues as well:

 

https://community.ebay.com/t5/Selling/Anyone-else-having-issues-with-extremely-slow-response-time/m-...

 

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Photos are slow to load while making/changing listings

@spaulmeek 

 

I would like to add a small point here about pictures:

 

For the past couple years, I occasionally would get a situation where one picture wouldn't finish loading.  If I saw this occur, I immediately save a draft.  Then re-open.  Naturally ALL the pictures are missing and I have to re-upload again.


But that glitch has been going on (for me) for awhile now.  I don't think its related to the last few days of performance issues.

 

I was having some stuttering/hitching/freezing while doing listings earlier today, but once I disabled the Malwarebytes Browserguard, all that stopped.


The plugin is actually a good plugin, have used it for years, but this past week it has been fighting with eBay for some reason.  Hopefully one of the two will do an update and fix the issue at some point.


But its something to look for.  Its possible a similar tool from another software company may be causing the same issue.  The linked thread above was my post on this subject, thanks to @eburtonlab for sharing it.

Gator08041971  •  Volunteer Community Mentor 2024
Member of eBay since 2000

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