Phantom Orders Awaiting Shipment

[onw4rd]

Hello eBay community, I've run into an interesting glitch or, at least, hope it's a glitch. As of yesterday, I now have a notification in my "Tasks" that there is one (1) order awaiting shipment; however, when I click on the task, there are no orders listed. I've attached screenshots of what I see on the Seller Hub and Orders Awaiting Shipment screens.

For reference, I'm using Chrome and have tried clearing the cache to no avail. This might resolve itself, but curious if others are encountering this glitch to help validate there's not a real order I cannot see.

Tasks

Orders Awaiting Shipment

[44012]

What does it do if you click print labels? Is anything there?

[wastingtime101]

@onw4rd Don't worry about this. It's an intermittent glitch with data on the Overview page. It's been happening on and off for years. As long as your Orders page looks good, you're fine. If you want to report the tech issue to eBay you can click the question mark on the bottom right of the seller hub overview page.

On top of that, there have been page load and other issues with eBay this morning, so the issue may be tied to that, as well. Either way - not something to worry about as long as your Orders page looks good.

[onw4rd]

@wastingtime101 Thank you and appreciate the info! Everything else on my Orders page looks good so we'll see if this gets fixed on eBay's side. Have a great day!