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Petite Small is the only size that comes up in petite searches.

This was reported a year ago, has still not been fixed. 

Message 1 of 13
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12 REPLIES 12

Petite Small is the only size that comes up in petite searches.

Cann you provide more details @nineteen30 ? Are you referring to search filters on the left side of the page or typing search terms in the search box? In what category or categories is this occurring (specifically - which subcategories of womens clothing like sweaters or dresses)?

Message 2 of 13
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Petite Small is the only size that comes up in petite searches.

I was just coming to post the same thing. I'm not sure why eBay hasn't corrected this as it makes it hard for petite shoppers to filter to their size.  I sell mostly dresses so here are screenshots of both the listing and selling side. Womens' clothing> dresses> size type: petite > PS is the only choice. You can manually type in the correct size when listing but it's not searchable via the filters. 

katbuzzco_1-1721328110219.png

 

katbuzzco_0-1721328105752.png

 

Message 3 of 13
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Petite Small is the only size that comes up in petite searches.

I forgot to make it a reply to your comment, but please see my reply with screenshots

Message 4 of 13
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Petite Small is the only size that comes up in petite searches.

Hi devon@ebay kyle@ebay elizabeth@ebay . I submitted this to the sdsupport email, but can you alert the womens fashion team, please? They need to be aware of this problem and how long it's persisted - the issue is fairly significant.

 

Here's the thread from last April 2023 when I put together screenshots:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/In-women-s-dresses-the-only-size-coming-u...

 

 

After evaluating most, if not all Women's Clothing categories today I found:

 

Clothing, Shoes & Accessories>Women>Women's Clothing>Coats, Jackets & Vests
When Size Type: Petites is selected, the following size is missing from the Size selection: PS
 
 
Clothing, Shoes & Accessories>Women>Women's Clothing>Dresses
When Size Type: Petites is selected, the only size currently available is PS. The following sizes are missing from the Size selection:
 
P2XS
PP
PM
PL
P2XL
00P
2P
4P
6P
8P
10P
12P
14P
16P
18P
20P
22P
24P
26P
0XP
1XP
2XP
3XP
 
Do you know if Juniors dresses sizes are still an issue @katbuzzco ? I forgot to check. Did you ever send an email to sdsupport last year as I suggested? If you didn't, I suggest doing that now. Here's your post from last year with screenshots:
Message 5 of 13
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Petite Small is the only size that comes up in petite searches.

Hey! Yes I emailed them about the junior's sizing issue in 2/20/24 and about the petite sizing issue on 2/27/24. ETA- and yes juniors is still an issue

Message 6 of 13
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Petite Small is the only size that comes up in petite searches.


@katbuzzco wrote:

Hey! Yes I emailed them about the junior's sizing issue in 2/20/24 and about the petite sizing issue on 2/27/24. ETA- and yes juniors is still an issue


Thank you for confirming. Hopefully an eBay rep will join this discussion and report the problem to the fashion team for us. This needs to be fixed.

Message 7 of 13
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Petite Small is the only size that comes up in petite searches.


@wastingtime101 wrote:

Hi devon@ebay kyle@ebay elizabeth@ebay . I submitted this to the sdsupport email, but can you alert the womens fashion team, please? They need to be aware of this problem and how long it's persisted - the issue is fairly significant.

 

Here's the thread from last April 2023 when I put together screenshots:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/In-women-s-dresses-the-only-size-coming-u...

 

 

After evaluating most, if not all Women's Clothing categories today I found:

 

Clothing, Shoes & Accessories>Women>Women's Clothing>Coats, Jackets & Vests
When Size Type: Petites is selected, the following size is missing from the Size selection: PS
 
 
Clothing, Shoes & Accessories>Women>Women's Clothing>Dresses
When Size Type: Petites is selected, the only size currently available is PS. The following sizes are missing from the Size selection:
 
P2XS
PP
PM
PL
P2XL
00P
2P
4P
6P
8P
10P
12P
14P
16P
18P
20P
22P
24P
26P
0XP
1XP
2XP
3XP
 
Do you know if Juniors dresses sizes are still an issue @katbuzzco ? I forgot to check. Did you ever send an email to sdsupport last year as I suggested? If you didn't, I suggest doing that now. Here's your post from last year with screenshots:

Hey @wastingtime101 that's a great callout!  We have passed this along to the appropriate team for review.

Kyle,
eBay
Message 8 of 13
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Petite Small is the only size that comes up in petite searches.

PS is the only petite size that is searchable through eBay's filters.  Screenshots have been provided by Katbuzzco, below. 

 

Message 9 of 13
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Petite Small is the only size that comes up in petite searches.

Hey! Any updates on this? Junior's sizing for dresses is still an issue as well.  This is a big deal and isn't  getting the prompt attention that it should.  Can they at least give permission/reassurance that we have protection from an INAD stike if we choose from the closest available size, even if it's different from the tag size?

Message 10 of 13
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Petite Small is the only size that comes up in petite searches.

FYI @nineteen30 @katbuzzco 

 

Some time within the past month this was fixed for Petite sizing.

 

Juniors dress size is still an issue and I tagged Kyle on the separate thread for that.

Message 11 of 13
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Petite Small is the only size that comes up in petite searches.


@katbuzzco wrote:

Hey! Any updates on this? Junior's sizing for dresses is still an issue as well. 


Hi kyle@ebay . No idea why the other thread was locked as the issue is still current and there were only 2 replies to the thread - no risk of outdated info which is the main reason old threads are locked.

 

Rather than start a new thread, I'll re-post here. Petite sizing was fixed, but Juniors sizing was not.

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Juniors-sizes-missing-Women-s-clothing-gt...

 

Can you please get this issue passed to the womens fashion team? Info was sent to sdsupport email earlier in the year, but upon checking, number sizes are still missing in the dresses category under size type Juniors.

 

Clothing, Shoes & Accessories>Women>Women's Clothing>Dresses
When Size Type: Juniors is selected, sizes 3, 5, 7, 9, etc are all missing on the listing form - and, in turn, missing from search filters for buyers as a seller demonstrated on the linked post.

Screenshot from listing form - FYI there is no scroll - sizing stops at size 1.

 

sizes-juniors-dress.png

Message 12 of 13
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Petite Small is the only size that comes up in petite searches.


@wastingtime101 wrote:

@katbuzzco wrote:

Hey! Any updates on this? Junior's sizing for dresses is still an issue as well. 


Hi kyle@ebay . No idea why the other thread was locked as the issue is still current and there were only 2 replies to the thread - no risk of outdated info which is the main reason old threads are locked.

 

Rather than start a new thread, I'll re-post here. Petite sizing was fixed, but Juniors sizing was not.

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Juniors-sizes-missing-Women-s-clothing-gt...

 

Can you please get this issue passed to the womens fashion team? Info was sent to sdsupport email earlier in the year, but upon checking, number sizes are still missing in the dresses category under size type Juniors.

 

Clothing, Shoes & Accessories>Women>Women's Clothing>Dresses
When Size Type: Juniors is selected, sizes 3, 5, 7, 9, etc are all missing on the listing form - and, in turn, missing from search filters for buyers as a seller demonstrated on the linked post.

Screenshot from listing form - FYI there is no scroll - sizing stops at size 1.

 

sizes-juniors-dress.png


Hey @wastingtime101 I have reached out to see if we can find out more on this issue.  I'll be sure to follow up once I have more info to share!  

Kyle,
eBay
Message 13 of 13
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