Oops, we had a technical hiccup. I didn't receive it

[pcgremlin]

Cannot access I didn't receive item as it constantly displays 

Oops, we had a technical hiccup

[ramjetranch]

Me too.  Started 7/13. Seems to affect any recent item.

[eburtonlab · Accepted solution]

Are you using a desktop browser?

Try using the eBay app, if possible to start the "item not received" case -- I seem to be able to get farther along in the process using the app than when using a desktop browser. Using a recent order, I get to a "Your item may still be on its way" message rather than the "Technical hiccup" message I get using a desktop browser.

[pcgremlin]

Thank you using the app worked.!

[eburtonlab]

You are very welcome -- glad to hear that worked!

Thanks for following up!