I am running into the same issue. I find it very frustrating.
I haven't experienced it from the buyers perspective, just the seller's side.
At first I was getting a mix of 12 hour and 48 hour offers, now I only get 12 hour offers. The majority come in at odd hours, so I really don't have 12 hours to decide. I have to either decide very late in the evening or very early in the morning. If they're going to have 12 hour offers, they need to limit when that option is available so we don't lose the majority of that time to sleeping hours.
I feel like I'm being rushed to make a decision. It isn't right to put sellers under pressure to make a snap decision because the 12 hour offer that was made is running down in just a couple of hours from when they first received it. I check my account throughout the day, but that doesn't always help to catch the offers. Sometimes I have enough time to check if I have any sells, but won't have time to handle it until later in the day. The 12 hour offers are kind of demanding that you respond right away.
The 12 hour offer doesn't take into account that we're all busy people. We have other commitments. Though I check my account a few times a day, I can't always catch the offers made at late hours until the next day.
I had one 12 hour offer a couple months ago that had completely expired before I even got the message. I had to message the buyer and ask them to resubmit the offer. They did and I accepted. I shouldn't have to bother the buyer and ask them to resubmit offers. The offers should last long enough that the buyer can make it, go about their day, and not have to resubmit it.
Frankly, I'm more likely to turn down an offer, than be forced to make a decision on a lower offer in only hours. I like to have time to consider it.
The offers need to be for at least 24 hours. I understand that buyers may look elsewhere if they don't receive any kind of response for 48 hours, but 12 hours is way too short. Maybe they should offer 24, 36, and 48 hour options, reserving 12 hours for only those listings that are expiring in 24 hours or less. I feel like if the buyer is genuinely interested in my item for their offered price, they will give me at least 24 hours to get back to them.
I hope ebay fixes this soon and brings back the longer offer times. These 12 hour offers are just too short and put too much pressure on the sellers.
