Regards,
The Notification Feed is not working right ... it shows a number on the bell but when you open the feed there are NOT that many new notifications. Then when I scroll to the bottom on the page and click See more I only get a few more added to the list (28-29) total and no additional "See more" choices.
Regards,
Mr. L
Just saw this again, Notification bell shows 10 new Notifications but when I click on the bell the Notification list has NO new items ...
@aqeeqsouq , @lamber9347 Historically, Thursday was the day / night eBay updated their servers ... it could be the result of that ... if many are seeing the 5 and 10 number then that should help them sort it out ... I think LOL!
nicole@ebay wrote:@mr_lincoln Just when we thought we had notifications working properly 😥 Thank you for reporting this, I will open up a support case and hopefully we can get this fixed as soon as possible. If you could answer a few questions to help provide more information for the case that would be great!
Did you refresh your page?
Was your community page stale? (just had the page open but not doing anything on it)
When you refreshed your screen did the black bar show up next to the new notifications?
Okay nicole@ebay are you ready for this LOL! Here's the sequences I just went through:
-Log in to eBay and did work there
-Hit Control N to open a new tab and then my Community link (so this is a first time log in)
-I had 14 on the Notification bell, clicked the bell and sure enough there were 14 posts ALL with the black bar
-I opened several and read them and am replying to yours BUT before this reply I clicked the "Home page" (House icon) and the number 10 appears on the Notification bell (this pic).
-I can close the internet connection, close the tab I opened for The Community, reopen the internet connection and a new tab for The Community and the "10" is still there
-I typically do not use the "Refresh" button on my browser when on eBay or The Community
-Clicking on any specific boards like Ask a Mentor does NOT activate the "10" display on the Notification bell
Regards,
Mr. L
@mr_lincoln wrote:
nicole@ebay wrote:@mr_lincoln Just when we thought we had notifications working properly 😥 Thank you for reporting this, I will open up a support case and hopefully we can get this fixed as soon as possible. If you could answer a few questions to help provide more information for the case that would be great!
Did you refresh your page?
Was your community page stale? (just had the page open but not doing anything on it)
When you refreshed your screen did the black bar show up next to the new notifications?
Okay nicole@ebay are you ready for this LOL! Here's the sequences I just went through:
-Log in to eBay and did work there
-Hit Control N to open a new tab and then my Community link (so this is a first time log in)
-I had 14 on the Notification bell, clicked the bell and sure enough there were 14 posts ALL with the black bar
-I opened several and read them and am replying to yours BUT before this reply I clicked the "Home page" (House icon) and the number 10 appears on the Notification bell (this pic).
-I can close the internet connection, close the tab I opened for The Community, reopen the internet connection and a new tab for The Community and the "10" is still there
-I typically do not use the "Refresh" button on my browser when on eBay or The Community
-Clicking on any specific boards like Ask a Mentor does NOT activate the "10" display on the Notification bell
Regards,
Mr. L
nicole@ebay I need to add this ... when I click my Profile link I get the "5" displayed on the Notification bell.
@mr_lincoln , I have same error nicole@ebay
The notification bell shows 5 new notifications and when i open new page at new tap, the notification bell shows 10.
