09-18-2024 10:26 AM
I'm trying to update my debit card info for payments. Everytime it say eBay has to text me a security code but I never get a text. This isn't the first time I have had problems with getting verification texts from ebay. This has been an issue for months and everytime I speak to someone they say they'll send a report to whomever but it's still not fixed. This should not be an issue for a company this size. I have no problem getting security verification texts from other companies, banks etc. Find someone capable and fix this please. Thank you.
09-18-2024 12:13 PM
Are you able to verify your payment details using the eBay app? That may bypass the need for a security code.
Otherwise you will likely need to contact eBay directly for a follow-up; posting here is primarily a way to contact other users to ask or answer questions, or to share advice and best practices.