05-06-2021 08:37 PM
And advice on how to get around this?
I have a group of orders I need to create unpriced "gift" packing slips for. Unfortunately, since this morning, the pop-up window that opens after I click "Customize" refuses to close and the "Done" button isn't functioning.
Nonresponsive Pop-Up
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08-23-2021 09:20 AM
05-06-2021 08:45 PM
What browser are you using?
Does the form work if you use a different browser?
Sometimes add-ons such as ad blockers can have unintended effects; try disabling add-ons to see if that makes any difference.
05-06-2021 08:56 PM
Unfortunately, same issue in Edge, Chrome & Firefox. No changes or ad blockers on my side. I
05-06-2021 08:57 PM
Using Chrome
05-06-2021 09:29 PM
I tried doing it with alot of listings at once and it won't close 'Done' for me either. I suggest one at a time or seeing how many will work at a time.
05-06-2021 09:36 PM
I am in Aus and we have eBay maintenance on a Friday that causes glitches (Friday here ATM) maybe it starts early for you guys.
Tried clearing cache and cookies?
05-06-2021 09:36 PM
Thank you! Unfortunately, I got the same problem when I tried to print a single packing slip.
05-06-2021 11:13 PM
It just did it to me as well with just one. O.o Is the Packing Slip you can get from the 'Shipping Labels' Section on the far left further down on that same page okay for a gift?
Shipping Labels > Track and Manage Your Shipments > Actions > Print Packing Slip
08-23-2021 09:20 AM