I have just found this thread - although at times there are benefits to not having $ on the packing slip with silver and jewelry I think it is very important for Ebay to remember the following:
1. Some buyers buy large quantities of inventory and need to keep packing slips with inventory for processing and storage - if the processor is not the boss or does not have access to the company's computer for original invoice then this is valuable and/or necessary, esp if off site
2 A % of Asian buyers ship abroad through shipping companies in the US that require a packing slip etc with bonified information. If for customs reasons they need $ value beyond invoice as they are a 3rd party shipper then I have been often asked to provide complete information on packing slip rather than an invoice which may be in a computer in china in chinese verses english
3. to both you and Brian:
If you are able to correctly calculate the tax to invoice the buyer that data should easily be extrapilated to an invoice or packing slip - I have a very hard time understanding how this could get corrupted. Especially if you are paying tax on our behalf - If you do not have the correct tax information then, in turn, you should not be paying tax to those states on our behalf and we should ourselves. Each state has different thresholds and much has to do also with total yearly expenditures which may be hard to estimate and/ or if you are already registered as you would also not be privy to other sales of ours to those states. In the states that a seller has a nexus and is already registered, if you pay on our behalfs we still have to report it on our quarterlys and it is going to show a short in actual payments when we do our totals (there is no way to explain this on forms) and submit because you did on our behalf when, technically, instead we should actually be sending those payments in ourselves. This is causing unnecessary more complicated review and time on behalf of those depts to acct for the discrepancies. I have already confirmed this with 2 of 4 states I am registered in. There are is a real conflict in "the processes" as there are 2 - Ebay's and ours...
4. Most importantly, re logo - it must say Ebay for obvious reasons - although you are not the owner of the goods you are the vehicle, the platform, source of the shipment and the company. The buyer pays you not us. When recipients have packages coming from different sources they need to know where they are originating - many of us do not have logos and dont want to create them. The whole point is we stand behind the Ebay brand - we are members of the Ebay brand and WE provide your inventory and keep your business afloat - you dont want to send mixed messages to the buyer - You want to keep reinforcing Ebay over the competitors so you are doing yourselves and us a great disservice by removing it especially without our knowledge or discussion and forwarning.
Thank you for adding these thoughts to the discussion table as I was dismayed to read both of these topics and the seeming lack of consideration of both the seller's needs and impact to buyers and their perception. It looks cheap, unprofessional and thin, not demonstrative as a company - just like the few TV ads which I feel have been awful and very misguided - no meat, no focus, poor graphics - poor story line-little focus on products - frankly very unrepresentational of the breadth and true content of Ebay and its potential to the buyer. the Buyer needs to be considered first and its their perception you are addressing, over and above any engineering software and problems you may be having. 65 % of the population are visual learners so Ebay logo is a must and product images entice people over theme and music in my opinion
