Newbie question about messages
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12-18-2017 05:25 PM
I have had a problem with a seller. I filed a complaint and it was decided in my favor. (selling something obviously used as new). She continues to email me. Long story short I. Responded to one of her messages this morning but by afternoon I cannot find a copy of my response. Is there a way she can delete the exchange or do not know how to find my sent mssgs, which is very possible.
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Newbie question about messages
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12-19-2017 10:01 PM
You are somewhat unclear about in you post, mentioning email and eBay messages. When you say "continues to email me" do you mean eBay messages, not through outside email provider?
Anyway, if you sent the reply via eBay messages, it should be in your sent folder on you messaging page here:
https://mesg.ebay.com/mesgweb/ViewMessages/1/All
For the future, when replying to or sending a new eBay message, it's a good idea to check the little checkbox at the bottom of the page to have a copy of your reply also sent to your outside email for backup purposes.
There is no way for the seller to delete any messages in your eBay messages (only eBay can do that) or your outside emails (no one can do that except you and you email provider).
Anyway, if you sent the reply via eBay messages, it should be in your sent folder on you messaging page here:
https://mesg.ebay.com/mesgweb/ViewMessages/1/All
For the future, when replying to or sending a new eBay message, it's a good idea to check the little checkbox at the bottom of the page to have a copy of your reply also sent to your outside email for backup purposes.
There is no way for the seller to delete any messages in your eBay messages (only eBay can do that) or your outside emails (no one can do that except you and you email provider).
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