New listing not showing up in search results

[evergeenmountains]

I've noticed that no new listing are showing up in search results sine 9am PST today 2/1/2018 

Using Music> other formats. 

Nothing showing up generically or specifically ..My new listing are showing listed but do not show up when searched for..anything going wrong today

Thanks

[wallace_and_co]

Having the exact same problem. Newly listed items are not showing.

[evergeenmountains]

Glad someone else is having the issue (I guess)

Not sure where we can go to get a quick resolution to this.  Affecting sales

[ttglassylady]

Same thing's happening to me and, of course, eBay is nowhere to be found with an explanation.

[ttglassylady]

Also noticed that my items ending weren't showing up, either, although at least some sellers items were.

[evergeenmountains]

I was able to contact Kristin at Ebay a few hours ago. She confirmed problem and was able to get a trouble ticket issued and people working on it.. Hopefully something will improve soon

[dhbookds]

Leopold Stokowski Rhapsodies 7-1/2ips Reel Tape

1971 Big Sur Festival One Hand Clapping

I find both of those in search, so either fixed or took some extra time to show up? 

[evergeenmountains]

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@dhbookds wrote:

Leopold Stokowski Rhapsodies 7-1/2ips Reel Tape

1971 Big Sur Festival One Hand Clapping

I find both of those in search, so either fixed or took some extra time to show up? 

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Yes you can pull up individual tapes.. The  is an indexing problem 

When you generic search the category  Music>Other Formats>Reel to Reel Tape

They are not in the list

Overnight it has improved most new listings now appear to index into the category ...however the ones that didn't index in yesterday still do not show up. Very likely will have to end listings and relist. 

[eburtonlab]

@evergeenmountains 

Leopold Stokowski Rhapsodies 7-1/2ips Reel Tape is located in Music: Other formats category. It is not located in the Reel-to-Reel subcategory.

https://www.ebay.com/itm/Leopold-Stokowski-Rhapsodies-7-1-2ips-Reel-Tape-Tested-Guaranteed-Like-New/...

https://www.ebay.com/b/Other-Music-Formats/618/bn_223368?rt=nc&_udlo=57&_udhi=59

[evergeenmountains]

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@eburtonlab wrote:

@evergeenmountains 

Leopold Stokowski Rhapsodies 7-1/2ips Reel Tape is located in Music: Other formats category. It is not located in the Reel-to-Reel subcategory.

https://www.ebay.com/itm/Leopold-Stokowski-Rhapsodies-7-1-2ips-Reel-Tape-Tested-Guaranteed-Like-New/...

https://www.ebay.com/b/Other-Music-Formats/618/bn_223368?rt=nc&_udlo=57&_udhi=59

Yes that is the point.   I checked in the listing it was checked for "reel to reel" category  but not indexing to the category   

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[evergeenmountains]

Just found if I go into revise listing  then scroll to bottom and let it update it is remedied     Not doing it automatically  but at least back in the list 

Ken

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