03-07-2025 08:59 AM
Good morning,
I suspect someone else has already reported this, but just in case I'm the only one, I would like to tell you. Yesterday and today, I noticed my new listings were not showing up on my store landing page. They do appear in my seller hub, and I did get an email confirmation that they were listed. I am perplexed and miffed. I do think about what I am posting and in what order I list them, as I think about what buyers will see and in what order on my landing page. This morning, I listed 8, but only 4 of them are in my "new listings" banner on my landing page. Is this an issue you have experienced? Have you heard anything about when and or if it is being looked at and repaired?
Thanks,
Sarah
03-07-2025 09:00 AM
It can take 24 hours for a listing to index in search. If you revise the listing the clock may restart.
While longer index times are most common for new sellers, even well-established sellers that typically experience near instant indexing can see the longer indexing time depending what they're listing from item, to category, to key words, to price.
https://www.ebay.com/help/selling/listings/listing-tips/finding-listing?id=4162
When you create a listing, your item should appear in eBay searches within 24 hours. To find it, search using keywords in your listing, and apply filters to narrow your results.
If you can’t find your listing after 24 hours, go to Selling and check whether it’s active, in draft, or has any other status. The listing needs to be active to be pulled into our search results.
If your listing is active, and it’s been 24 hours, here are some quick checks you can do: