07-22-2023 08:29 AM
Starting last night, large multi-variant listings are no longer showing the correct item selected from the menu. From what it appears, anything after the first 20 or so items listed in the menu cannot be seleced properly. It is happening to all of our sports trading card listings. When an item from the middle/bottom of the list is selected, the menu seems to cycle up and down through the items at the top of the list like a roulette wheel. The problem seems related to the desktop version, as some where able to search correctly on the phone app. Please help!
07-22-2023 08:57 AM
I posted about this problem last night in this section and my post disappeared. Not to worry though, I'm sure it won't take months or forever for our listings to work again. Ebay will get right on it as usual. I guess I should turn off my PL advanced, since I am literally paying for nothing at this point.
07-22-2023 09:18 AM
Hey @randomsl . Contact CS using phone or chat here:
https://www.ebay.com/help/contact_us?id=4002&st=10
Ask them to add your account to the open tech ticket on this ALERT ID 14837
There's an active discussion about this happening here if you're interested:
07-22-2023 10:07 AM
I posted about this problem last night in this section and my post disappeared.
You created two threads, one in Technical Issues and one in Selling; the duplicate threads have been merged into one thread on the Selling board, linked by wastingtime101 above.