Mobile app's Trading Card Scanning Tool not working?

[zilbauer]

I've been trying to get some new Magic The Gathering cards listed, but the handy card scanning tool in eBay's mobile app hasn't been working correctly for the last few days.

Normally, it works great and is a good way to set up listing drafts. The last few days, though, it doesn't recognize any cards.

Just trying to see if it's just me or...?

Thanks!

[ferncliff-39]

@zilbauer 

Try asking on the Mobile Apps board:

https://community.ebay.com/t5/Mobile-Apps/bd-p/iosapp

[gidsim-43]

I'm having the exact same problem.  Tried with both an iPhone and an iPad.

[zilbauer]

@gidsim-43 @ferncliff-39

Thanks for the responses. I chatted with support yesterday and was told an "urgent" ticket would be raised with IT.

Here's hopin'.

R.

[atwozchapz]

Just checking, are you still having this issue?

[ketchemallcards]

Yes I am still having the issue

[kh-shakhib]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.