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Missing orders in purchase history

I made several purchases today March 18th 2025, I went to go look at them and they're not in my purchase history. How am I able to see them? 

Message 1 of 10
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9 REPLIES 9

Missing orders in purchase history

Any chance those purchases were made using a different eBay account? Or as a guest?

 

Do the purchases appear here under recent orders?

 

https://ebay.com/help

Message 2 of 10
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Missing orders in purchase history

I made other purchases the same day. This one specific order is completely missing. The other orders are there. 

 

I don't understand why people keep saying different email account or not signing in completely. I've been using eBay for for 20 years I know what I'm doing. I just don't know why this one specific order is not showing up in my order history. I'm not even able to leave this guy feedback. But yet all my other orders for the day are still there. 

Message 3 of 10
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Missing orders in purchase history

I don't understand why people keep saying different email account or not signing in completely.

 

Because that would easily explain why a recent purchase does not appear in your Purchase History. There are other explanations, but those are much less likely.

 

Did you look at your recent orders using the link provided? Does the missing order appear there?

 

If not, contact eBay about the missing order.

Message 4 of 10
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Missing orders in purchase history

I don't know why people do not read the replies I leave. Why asking me the same question if it's under different account or as guest. What is wrong with everybody here? 

 

Ebay.com/help is a help section. Where the hell is it going to be in there?

Message 5 of 10
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Missing orders in purchase history

I don't know why people post here when they already know everything and are not open to the suggestions for possible resolution, rebuffing those attempting to help🤔

Message 6 of 10
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Missing orders in purchase history

It's understandable that you are upset at not seeing your purchases in your Purchase History.

But is that really a reason to lash back at people who are trying to help you?

The question about whether it's under a different account or if you bought as a guest is entirely reasonable becaue that was not mentioned in your first post.  

Message 7 of 10
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Missing orders in purchase history

"All others on here are fraud or scam artist".  That's a feedback you left for a seller.

If I were a seller and read that, I am uncertain I'd want you as a buyer. 

Message 8 of 10
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Missing orders in purchase history

Ebay.com/help is a help section. Where the hell is it going to be in there?

 

If you are using a desktop browser, it would be under "Recent Orders":

 

https://www.ebay.com/help/ip?topicId=2925&contextId=fb0c2417-4abd-4879-a2c9-a0de7c245abc%3A195be783b...

Message 9 of 10
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Missing orders in purchase history

At the risk of having you jump all over me, just to clarify:  You go to your My eBay> Purchase History and this one order is not there although two others from the same date are visible there?  

Message 10 of 10
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