Messaging down?

[deltilogical]

I can't access Messages from any of the access links - I get the following (and other parts of ebay work fine)

This site can’t be reached

Check if there is a typo in mesg.ebay.com.

• If spelling is correct, try running Windows Network Diagnostics.

DNS_PROBE_FINISHED_NXDOMAIN

[wastingtime101]

What happens when you click on this link @deltilogical ?

https://www.ebay.com/cnt/ViewMessage

Are you using old bookmarks?

[loose_goose_garage]

My messaging is also down when trying to access from Seller Hub page, both from drop down menu and Message Tab.

The link posted above does work for me and allowed me access.

[jazzledazzle]

Same for me.

[wastingtime101]

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@loose_goose_garage wrote:

My messaging is also down when trying to access from Seller Hub page, both from drop down menu and Message Tab.

The link posted above does work for me and allowed me access.

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I see the problem.

eBay has not updated some of the links and they are not redirecting.

kyle@ebay 

Top right of the page - My eBay > Messages is sending sellers to the defunct:

https://mesg.ebay.com/mesgweb/ViewMessages/0

eBay needs to update the link to:

https://www.ebay.com/cnt/ViewMessage

And they should put in a redirect until they are sure all message links have been updated across the site.

I'll come back with more links if I find them.

[ekmadonna]

same here!!!

[greatstuff80]

Yup. Same. I could see them just a couple of hours ago. 

[deltilogical]

Problem seems resolved now. 

Yesterday, as a quick solution, (the message was to send a combined invoice) and I was able to send the combined invoice request via the awaiting payment page - thanks for the links posted above. 

[kyle@ebay]

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@wastingtime101 wrote:

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@loose_goose_garage wrote:

My messaging is also down when trying to access from Seller Hub page, both from drop down menu and Message Tab.

The link posted above does work for me and allowed me access.

---

I see the problem.

eBay has not updated some of the links and they are not redirecting.

kyle@ebay 

Top right of the page - My eBay > Messages is sending sellers to the defunct:

https://mesg.ebay.com/mesgweb/ViewMessages/0

eBay needs to update the link to:

https://www.ebay.com/cnt/ViewMessage

And they should put in a redirect until they are sure all message links have been updated across the site.

I'll come back with more links if I find them.

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Hey @wastingtime101 thanks for bringing this to our attention.  It looks like the redirects are back to redirecting at this time.  We'll keep any eye out for any others.  And please don't hesitate to let me know if you run across any more too!