11-15-2024 12:40 PM
Once a messaging thread has been started with a buyer, upon sending a response, the typed messages is rerouted to a different buyer messaging thread. There is no way to delete or unsend a message once it has been sent to the wrong buyer. This is happening on a daily basis. This is causing me a lot of issues, having to communicate with the buyer/buyers that the wrong message is getting sent. eBay really needs to fix this glitch!!!!
11-15-2024 01:40 PM
@mah4_53 wrote:
Once a messaging thread has been started with a buyer, upon sending a response, the typed messages is rerouted to a different buyer messaging thread. There is no way to delete or unsend a message once it has been sent to the wrong buyer. This is happening on a daily basis. This is causing me a lot of issues, having to communicate with the buyer/buyers that the wrong message is getting sent. eBay really needs to fix this glitch!!!!
Hey @mah4_53! The Product team reached out and wanted to offer some assistance here. When you are seeing this error, is it while using a computer or via the mobile eBay app?