06-02-2021 06:46 AM
I have been trying for 2 days to access my messages. It shows I have 24 messages and every time I click on them it just gives me recently viewed information. I sent another seller a message and can't view that messages. Don't know what to do.
06-02-2021 06:54 AM
If you are using a mobile browser, try using the eBay app or else request the desktop site version of the page with your mobile browser. Or try another browser.
Details about requesting the desktop site version of the page in various browsers can be found here:
If you are already using a desktop browser, try a different browser, or try a different link such as this link to messages from members:
https://mesg.ebay.com/mesgweb/ViewMessages/0/m2m
If all else fails, try reading your messages on ebay.ca instead of ebay.com.