Lost photos and images

[mysticevo]

is there anyway I can get my monthly store subscription back since I had to reinsert images on a good portion of my listings which took up a whole day.

[dollybeauty]

@mysticevo

You would have to discuss that with eBay...

You can call eBay - https://www.ebay.com/help/-/-/Contacting_eBay_Customer_Service?id=4379

Or contact them on Facebook.com/eBay or Twitter.com/AskeBay

For the social sites...You can contact Customer Service on Facebook, via private message and though direct message on Twitter.

Please do not provide any personal or account specific information (username, item number, etc.) publicly, only through private or direct message. An eBay employee will verify your account information and be happy to work with you.

Outside the US?

Try Skype - https://support.skype.com/en/faq/fa10613/how-do-i-make-a-call-on-skype

Or the foreign language social sites...

Russian
Facebook https://www.facebook.com/eBayGlobalRU
VK http://vk.com/ebayglobal
OK http://ok.ru/ebayrussia

French
Facebook https://www.facebook.com/eBayFrance
Twitter https://twitter.com/Question_eBay

Italian
Facebook https://www.facebook.com/ebay.it
Twitter https://twitter.com/eBay_Italia

Spanish (Spain)
Facebook https://www.facebook.com/eBayEspana?fref=nf
Twitter https://twitter.com/eBayESP

Spanish (Mexico & Latin America)
Facebook (Mexico) https://www.facebook.com/eBayGlobalMX?ref=ts&fref=ts
Facebook (Latin America) https://www.facebook.com/eBayLatAm/
Twitter https://twitter.com/ebay_Mexico

German (Germany & Austria)
Facebook (Germany) https://www.facebook.com/ebay.de
Facebook (Austria) https://www.facebook.com/eBayAustria?fref=ts
Twitter https://twitter.com/eBayDE

[imapaqrat]

Did you have any luck?  Just curious, because I'm in a situation where I'll be needed to spend 100s of hour fixing the eBay Photo Blunder of 2018.

[rockz1101]

Just an FYI, for me, your listings have plenty of viewable photos. Clicked on several categories and many different items ..photo gallery thumbnails were there as well as being able to view each individual photo within each listing. Looks like you won't be spending 100s of hours afterall!

[imapaqrat]

Take a look at my eBay item 132174122799. It originally had 5 photos but now only has 1.

My eBay item 132174203682 had 12 photos and now only has 1. The problem I have is that I don't know which items have a problem and which ones don't.

If you wouldn't minding looking through the rest of my listing, I'd appreciate it. 😉

FYI: It to me 30 minutes to list and item that I had in Inventory, because the inventory item had lost all its photo and I had to go get the item and take new ones.

[dollybeauty]

@imapaqrat

This link will help you identify and possibly recover the images...https://community.ebay.com/t5/Replacing-Active-Content/Find-Listings-that-are-missing-photos/td-p/28...