Live chat not working.

[sne_j]

I'm trying to speak to someone about an issue. 

[eburtonlab]

If you have a general question that does not involve account details, you can try asking a question here or on one of the other discussion boards. Lots of experienced users can offer advice and suggestions.

If you need to contact eBay and you are in North America, you can request a call back from eBay:

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431/highlight/true#...

If you are having problems getting the chat assistant to work, try another browser to see if that makes a difference.

Or you can contact eBay via social media:

https://twitter.com/askebay

https://www.facebook.com/eBay/

[matrix780806]

Ebay dead 

No help!!

Ebay thieft happy 

Ebay game over

[eburtonlab]

@matrix780806 

You may be having problems due to your location. Users in central Europe registered on ebay.com may be having problems contacting eBay from the Help page.

According to eBay, users running into this issue should get in touch with eBay.

Since the Help & Contact links do not work if you are experiencing this problem, try contacting eBay via social media:

https://twitter.com/askebay

https://www.facebook.com/eBay/

Or try contacting eBay via another country site such as ebay.co.uk or ebay.ie and request a chat with an agent.

Provide customer support your username and the following number which should allow eBay to identify the problem you are experiencing: ALERT13931.