07-17-2024 11:13 AM
I wanted to relist all the listings that ended at the same time, so I check the box for "relist". Did not pay any attention until the next morning. When I came back to my active listings, I noticed that every listing had multiplied into 5 exact listings, each ending at the same hour and minute. And I was charged for each listing five times. I don't know what is going on. This never happened before. Something strange is happening, and I don't know how to correct it. Did anyone had a similar situation, or know how to correct it?
07-17-2024 11:17 AM - edited 07-17-2024 11:18 AM
First step: immediately end all of the duplicates.
Second step: make a list of every new listing # for those items. Then contact eBay CS to report the issue and request a fee credit. Send a DM to one of eBay's social CS teams: eBay on facebook, eBayforsellers on insta, askeBay on X
I can't say I've ever experienced this before, but above is what I would do in your shoes.