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Listing controls do not work

Cannot navigate to photos nor click any button (Buy, Offer, Add to List) etc.

Seems to happen intermittently but becoming more often.

Message 1 of 7
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6 REPLIES 6

Re: Listing controls do not work

@dmcid 

 

Which browser? Latest version?

 

Any difference if you try another browser?

 

Message 2 of 7
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Re: Listing controls do not work

Firefox browser, latest version (146.0 64-bit). Desktop PC.

If I switch to Microsoft Edge, listings work normally.

Message 3 of 7
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Re: Listing controls do not work

If it helps ...

On the photo thumbnails the cursor indicates the links are active but they are non functional.

On the 'Buy', 'Offer', 'Add to List' buttons the cursor indicates they are inactive (grayed out).

Message 4 of 7
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Re: Listing controls do not work

@dmcid 

 

If manually deleting eBay cookies in Firefox and clearing your cache does not help, try temporarily disabling add-ons like ad blockers or script blockers to see if one is causing a conflict.

Message 5 of 7
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Re: Listing controls do not work

Clearing the cache fixed the problem. I did not have to delete cookies.

Thanks for your help.

Message 6 of 7
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Re: Listing controls do not work

You are very welcome -- thanks for following up!

Message 7 of 7
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