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Listing Tool Not Working.

Since yesterday, I've been trying to list item from my draft and getting this message:

 

Well, this is embarrassing.
We're sorry, but the listing tool isn't working right this second.
Please try again later.
Screenshot 2023-08-24 104305.png
Is anyone else getting the same error?
Message 1 of 6
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5 REPLIES 5

Re: Listing Tool Not Working.

I’ve been listing all morning..no issues. 
On desktop with Firefox browser.

Try to clear cookies and cache. 

Message 2 of 6
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Re: Listing Tool Not Working.

I haver cleared all cookies and cache and still the same issue. Have 3 items in draft and all have the same issue.

Message 3 of 6
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Re: Listing Tool Not Working.

Try using the copy function to copy the draft and then see if you can edit the copy.  If that works, delete the original draft.  I've seen this issue a couple of times in the past. 

Message 4 of 6
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Re: Listing Tool Not Working.

I have been having the exact same issue...3 listings in 'drafts'...sometimes it will let me start to edit the draft, but as soon as I click to start listing I get the exact same message...other times it just gives me the 'message' as soon as I try to resume a draft...Ive been trying since yesterday morning...hard to copy and paste a listing if you cant access the 'draft'

Ive also started from scratch with a new listing, but using a template from a current listing(sell similar) and changing everything within the listing...go to hit the button to list it and boom...SAME MESSAGE

Message 5 of 6
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Re: Listing Tool Not Working.

something is still wrong trying to list using 'drafts'...I am very PC savy...cleared history/cache...shutdown and restart....went to my drafts...as soon as I clicked it, got the exact same message as before...I have like 10 items now in 'drafts' that I cant even look at...I can only 'copy' the title...lol..each of these drafts started as a 'sell similar'...Have never had a problem that way before as many of my items are the same brand, so I like the 'sell similar' feature

I went and tried to start a listing from 'scratch'...just something basic to try...it worked...go figure...the problem is not on my end I assure youScreenshot 2023-09-13 at 09-56-14 Global error page.png

Message 6 of 6
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