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Subject: Urgent Refund Request for Faulty Robot Vacuum – DREAME L30 (Order number: 18-12715-52835

Dear eBay Customer Service,I am writing to formally request an immediate refund for the robot vacuum cleaner (DREAME L30, Order number: 18-12715-52835) I recently purchased. The listing stated that the item was unused and that it only lacked the spec...

Buyer started return for issue that was stated in description

I sold a game console where the left side was loose due the shell having two broken screw posts. I stated this issue in the description and took photos of all angles of the console, with three of them clearly showing how the left side was loose. Link...

User avatar by Adventurer
  • 82 Views
  • 6 replies
  • 0 helpful

Listing removed by eBay because of "protecting minors policy"

eBay recently removed one of my listings with the following explanation: "We had to remove your listing because it didn't follow our Protecting minors policy. We don't allow listings that include images or descriptions of minors under 18) in compromi...

User avatar by Trailblazer
  • 985 Views
  • 18 replies
  • 0 helpful

eBay authenticator sent wrong shoes to buyer.

Buyer just sent me a message that they received the wrong pair of shoes. They sent a picture and it certainly not the pair of shoes that I sent to eBay's authenticators which was confirmed and verified. Well I feel confident that we can get this stra...

User avatar by Adventurer
  • 17 Views
  • 2 replies
  • 0 helpful

People win my auctions but don't pay

HelloRecently, people have been winning my auctions but not paying.My question is, why is there an option for quick payment in buy now auctions, but not in auctions?That option would be great for auctions.I don't understand why eBay doesn't have that...

About changing personal information in my account

When I first create this account I create it using my dad's name and ID. And I did it about year ago. Now I'm 19 and my ID just came so will it be a problem if I change my account's name and ID to my name and ID. Will I get suspended for this.

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