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Item still showing as active, even though I accepted an offer on it

Hi all - I accepted an offer for an item, and it is not showing up as sold and awaiting payment.  It is still showing as an active item

 

I am chatting with ebay support, and the person I am chatting with says it will show as active until the buyer has paid, which I have never ever seen be the case.   As far as I know, It should show as "sold/awaiting payment"

 

The one thing I can think of is that it is an international order, but I have never run into this situation before.  Is this normal, or is this just another one of the endless glitches on eBay?

 

Thank you!

Message 1 of 4
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Re: Item still showing as active, even though I accepted an offer on it

This has been going on for just a while now, until the item is actually paid for, it stays live. 

 

Message 2 of 4
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Re: Item still showing as active, even though I accepted an offer on it

Shouldn't it be showing under my orders tab?  

Message 3 of 4
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Re: Item still showing as active, even though I accepted an offer on it

Not only that, but now the buyer gets a message saying they've been SENT an offer, instead of the usual 'seller has accepted your offer', so they may not even be aware you did.

 

Great 'improvement', yes?

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
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