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Item Not Visible in Search

I have a listing that won't show up in search results. It is not a double listed item (I've read that that can cause the problem). I've called ebay 3-4x, spoken to supervisors, etc. They say they'll pass it on to IT. No one follows up and I've been given no answers. This has been going on for a month. I have re-listed it as a new listing 3x to see if that solves the issue and none appear. It is a lot of 1940s topless pin up photos but nothing obscene or not allowed. Does anyone have any ideas on what to do now? I wish there was a way to contact corporate ebay directly and complain. I can only find their main mailing address. Thanks.

Message 1 of 7
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6 REPLIES 6

Item Not Visible in Search

I can see it fine... not that I want to, It comes up on your page.

 

and I am NOT about to search it up lol.

 

I would say unlist it and relist it.

 

Leave It To Me
Message 2 of 7
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Item Not Visible in Search

 When you copy and paste the title of the listing and put it in the ebay search bar, it will not come up, meaning that people searching for this type of item will never see my listing. I have re-listed it 3x, as mentioned in my post. Thanks.

Message 3 of 7
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Item Not Visible in Search

That appears to be your only adult item that requires verification; that may be related to having problems searching for that item.

 

eburtonlab_0-1646250276173.png

 

Message 4 of 7
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Item Not Visible in Search

Thanks. But what does that mean? Who needs to verify what? None of the several ebay customer service persons I spoke with mentioned that. 

Message 5 of 7
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Item Not Visible in Search

The user viewing that item has to provide age verification in order to see the listing.

 

Message 6 of 7
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Item Not Visible in Search

But that doesn't explain it not showing up at all in a general ebay search. It should still show up in a general search and then the person would have to "verify" themselves at that time. The way it is now no one can see it at all. 

Message 7 of 7
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