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Issue with variation section of listings

I tried editing one of my listings this evening and instead of the variation section loading normally instead what I got was a mini strip of the normal section at the top of my screen. I tested this on multiple listings and multiple browsers and its doing the same thing on all of them.variation.png

Message 1 of 19
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18 REPLIES 18

Issue with variation section of listings

We are also experiencing this problem and I have over 200 variations to create which is nigh on impossible with such a small viewing window.

 

Will a fix be sorted asap?

Message 2 of 19
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Issue with variation section of listings

Any news on this being fixed?

Message 3 of 19
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Issue with variation section of listings

Thank you for highlighting this.

I searched due to the broken website, without realising it was still a working strip.

 Not content with making listing tool about 7 pages long of scrolling, now have to deal with letterbox view!

Hope the sort this ASAP

Message 4 of 19
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Issue with variation section of listings

I am experiencing the same issue this morning when trying to revise an existing variation listing or create a new variation listing.

 

I requested a callback from eBay CS and reported the issue. It would be helpful if others who see this issue also requested a callback to report the problem. The more reports eBay receives, the more likely the issue will be prioritized.

 

devon@ebay  Please report this issue from your end.

@wastingtime101 FYI

 

ETA: I get the same results using Chrome, Firefox, and Edge using Windows 10 desktop.

 

Variations Edit 2.jpgVariations Edit.jpg

Message 5 of 19
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Issue with variation section of listings

I've been having the same problems. I reported to eBay on social CS so I could add a screenshot.

Message 6 of 19
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Issue with variation section of listings

@wastingtime101 

 

Great, thank you!

Message 7 of 19
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Issue with variation section of listings

The good news is the listing can still be edited, but the window is suuuuuuuuuper slim, so it's difficult. Near impossible if you have a lot of variations. But if you're familiar enough with the variations screen you can get the job done, at least. Would be worse if we couldn't edit them at all.

Message 8 of 19
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Issue with variation section of listings

Ran into the same issue this morning had to switch to my laptop to make sure I was able to make sure quantities were right hopefully a fix would be seen within the coming days.

Message 9 of 19
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Issue with variation section of listings

I am having the same issue today. I am tryin to update variations but the page won't open completely. 

Message 10 of 19
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Issue with variation section of listings

Same issue... stop breaking things that don't need fixed ebay.

Message 11 of 19
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Issue with variation section of listings

Happened to me today and I can't get my job done because of that. Did anyone found any solution to it?

Message 12 of 19
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Issue with variation section of listings

Seems to be working for me now after being broken all morning.

Message 13 of 19
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Issue with variation section of listings

Thank you for posting an update. Seems to be working for me now, too.

Message 14 of 19
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Issue with variation section of listings

Working for me now

Message 15 of 19
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