Is eBay consistently down for anyone else?

[craftymofos]

For the past few months as I am listing- eBay just shuts down. I get the "We Looked Everywhere" page and the "Where's all the stuff" page almost every time I am trying to upload a bunch of stuff. I then have to wait 10-20 min for it to come back, very frustrating when you are trying to work. Is this why sales are down? your webpage is just always buggy? It is so frustrating. It happened just a few min ago, last night, the day before that.. and it goes on and on. Anyone else notice this?

[krazylouie]

I wish I had a helpful answer but I am just responding as one of many who experience this several times a day, every day for the last 6 months at least. You are not alone. I have read about some who have been enduring this for years. It's insane that a company this big cannot address this major issue. 

[eburtonlab]

You can check if eBay is actually down by using a site like downdetector.

https://downdetector.com/status/ebay/

If you are unable to reach eBay, but others are not experiencing the same problem, most likely there is a bad link or a network issue somewhere between you and eBay, and not necessarily a problem with eBay itself.

If you are using a VPN, try disabling it. Try reaching eBay using an alternative device or an alternative network -- such as using the eBay app on your phone when not connected to your usual WiFi -- to see if you are able to reach eBay that way.

[craftymofos]

Nope- I don't think this is it at all. Here I am again, been working and uploading over 20 items today, everything has been fine- then boom- "We looked everywhere Looks like this page is missing. If you still need help, visit our help pages" 

WHY?

Then when I go to upload that one thing, it deletes all my work. I'll go to redo it, and then boom, it crashes again. Seems to happen the most between 3-6PM MST. SO FRUSTRATING. 

[eburtonlab]

Not sure what problem you are experiencing, but the problem is not that eBay is "down", because it is not. That is not to say that a particular page or feature might not be having a problem at any given time.

Not sure if other sellers are having problems listing around those times. You may want to ask on the Selling board to hear from other sellers to see what others are experiencing, or if they have any suggestions for avoiding such problems.

[graphman85]

yep, happens daily multiple times a day, my most recent i was putting together a 27 item order and poof! gone......i hate EBAY and after this transaction im shutting down my account not to mention they randomly charge me 13.5% to over 20% on sales.. i am done getting ripped off for crap service and God forbid you need to contact them for anything, foget it.

[olive.vert]

Over the last 2 months, it happens to me regularly. I can be using 'My ebay' page to check that the site is up, begin listing then click submit and wait and wait, I'l open a new tab, check my Ebay and get the 'oops' error page. It wouldn't be so Bad if it wasn't such a childish message as an excuse for technical issue. So, I'l wait to begin  finishing the listing when it appears the site is back up and the same error can then occur in the space of minutes.

It's important to share this information as without reading others going through the same experience you'd never beleive it it was a site wide issue.

It's been so prolonged now, that I've decided to stop listing once my current items are sold.

Shame, such effort and loyalty put into to this huge cooperation in the name of building a trusted market place community, all for this bizarre lack of quality and cusomter service and clarity.

[eburtonlab]

@craftymofos 

@olive.vert 

@graphman85 

@krazylouie 

If you are having a problem listing and getting a "We looked everywhere" error page, what operating system version are you using?

Are any of you using a VPN?

[cinema_visions]

This has been happening to me almost every night (when I list) for the past 3 weeks. To try to mitigate the problem I try to have another eBay page open and refresh just before I try to list a new item, this at least saves my work from getting lost, but it will still be 3 minutes it works, then 15 minutes it does not work, then after about an hour it works fine again.  No pattern to it.  It can be at different times in the evening, I try to have fewer tabs open, or multiple tabs open, no pattern.  Just slows me down by about 80%.  Total waste of time that could be used to list more items. 

[kh-shakhib]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.