cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Is anyone else having a problem printing postage labels on Ebay?

Is anyone else having a problem printing eBay postage labels.? it's been 3 days now. My printer will print from other sites but not ebay. I switched to another browser that worked 1 time now the same thing there also.

Message 1 of 4
latest reply
3 REPLIES 3

Re: Is anyone else having a problem printing postage labels on Ebay?

I had this problem today. I printed 3 out, just fine. A few minutes later, tried to do my last 2, and it won't load/upload/show me the label to let me print it out. It let me purchase them, but not print. That is the frustrating part. And one was FedEx, that I really wanted to get dropped off today. Rats. It's been 1.5 hours, and still won't pop up to let me print. 

I'll try another browser, but I'm hoping it's an eBay problem that will go away soon.

Have you had any luck since Saturday?

 

Message 2 of 4
latest reply

Re: Is anyone else having a problem printing postage labels on Ebay?

Update: (I am using a desktop, by the way)

Once I click to purchase label, the "eBay ship your order" page shows up, and then usually within seconds a pop-up appears where I can directly print my label--one click, and it prints. 

That pop-up is not appearing. 

 

There is a blue button that says "Print Label", so I click it. A new tab opens with a gray background. I've had to do this a few times before, and the label usually appears on this gray page within a few seconds. Now nothing.

 

So back to where the blue "Print Label" button is. Right below there is a button that says "Download" so I click it, and select "Open" or "Open when done" on my computer. Still nothing, same gray background.

 

I have to go into my download folder and find the label, open it, then print it. It worked, but what a hassle. 

 

I don't think this is anything I did, as I was in the middle of printing 5 labels, got the first 3 printed, and then had problems with the last 2. I didn't change anything. Hope it goes back to the direct pop-up where I can click once and print, instead of a 5-step detour. 

 

(If you have to do it this way, if you are printing multiple labels-- download one, print, then delete, or you'll have a bunch of labels and you won't know which is which.) 

 

Message 3 of 4
latest reply

Re: Is anyone else having a problem printing postage labels on Ebay?

I to have been having the same issue with printing.  Like you said it has been 3 days.  I have tried different browsers, printing from my phone, different computers, nothing works.  Can't seem to find anyone with a solution.  

Message 4 of 4
latest reply