09-26-2025 06:12 AM
I didn't see anyone else having this issue but it started yesterday for me. When I pick a font style all the styles are mixed up. When I click Arial style New Times Roman comes up and the same happens when I click any style. All the styles come up as different ones. It's funny because the style that I use most (Verdana) doesn't appear anywhere. (Of course)
It's not a big deal because I can just click on the show HTML code and type in "Verdana" manually and then I will get my style but it's just another step that I could do without when I'm trying to bang out a lot of sales
Hopefully it's fixed soon
09-26-2025 08:30 AM
I know this isn't what you were asking, but generally speaking it's best to use the default font and don't change anything. Don't change the face, size, style, bold, italics ... nothing.
When you alter the font it hides your descriptions behind a 'see more' link on the app, and more than 50% of shoppers use the app. When you use the default font with no HTML alterations your description will appear on the app without the need for the buyer to tap to access another screen.
Your descriptions are so basic there is no need to apply bold, center alignment, giant size, or different font face.
09-28-2025 08:42 AM
I always change to Comic Sans MS. To me it's friendlier.
However, as of this morning the only option I am getting is Arial. Hope it gets back to normal soon.
09-29-2025 03:40 PM
Same issue here, this started a few days ago.