IMPORTANT: Bulk Editor BROKEN

[mvb.vinyl]

 When trying to update quantities on multiple listings using the bulk editor and the listings have variations, its creating NEW variations instead of updating the current variations. This makes it impossible to do bulk updates for Price, Quantity or other changes that triggers this!

[rabidvinyl]

I am having the same issue at the moment. It's truly frustrating.

[mvb.vinyl]

This is still not working and making mangaging stock levels a nightmare. This needs to be addressed ASAP

[mvb.vinyl]

@Anonymous can you please take a look and pass this along to someone who can get this corrected?

[Anonymous]

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@mvb.vinyl wrote:

 When trying to update quantities on multiple listings using the bulk editor and the listings have variations, its creating NEW variations instead of updating the current variations. This makes it impossible to do bulk updates for Price, Quantity or other changes that triggers this!

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Hi @mvb.vinyl, thank you for sharing details on this! I've gathered up the reports from our Community and passed this along to our tech teams. I will update if we need anything else in our investigation and once we have more details to share. Thank you for your patience while we get to the bottom of this.

[mvb.vinyl]

@Anonymous - Thank you very much!!

[the_grille_badge_guy]

I believe it's not broken, this is their way to get you to double or triple listing fees.

[dhbookds]

alan@ebay

Old thread where problem was presumably fixed.

[alan@ebay]

Hi @dhbookds, the thread is less than 3 months old. We don't usually archive threads under 6 months old. 

Thanks.

[kcri2445]

My buk editor has not worked since JULY 2018. Multiple calls to ebay, customer service and have even posted it here asking for help. No one has responded except to say... global problem..sorry. Thanks overseas customer service.. or should I say thanks for nothing.

NEVER a response from the technical team here either.

Real shame used to be a great site.

I have aquestion eBay.... Have you figured out why your SALES PERCENT is down over last 31 days - 7.2% and your yearly percent is down over 10%???

Maybe customer service and fixing all the glitches would help.

JUST A THOUGHT!!!

[dollybeauty]

@the_grille_badge_guy

Professional organizations do not have to resort to this type of manipulation to garner extra income.

While eBay does have some issues with their many updates/changes, they do not do this.

[the_grille_badge_guy]

Hmmm, we can agree to disagree on that.  This has been broken for months, I spent 2 hours on the phone with eBay, they know it is broken and if they wanted to fix it they could.  Their solution was to stop using variations and start listing my items seperately which means tripling my listing fees and frankly confusing my customers. So yeah, I think it is a strategic ingnoring of the issue that might lend them more fees. 

[dollybeauty]

Ever worked in an IT department?

Ever step in an organization like eBay is allocated to one cost center or another. Every line of code is allocated, as is every associate and task. Overhead, such as servers, database management, etc, and etc is managed and allocated.

While you see that this is to eBay's benefit and that they are doing this on purpose, I see something different.

You might try attending the eBay Chat sessions held every Wednesday. Press them there (politely) for answers. The eBay associates featured there and the ones there on each session, are committed to helping both buyers and sellers.

But just remember..they also work within the above allocations. They are not saints or magicians, they can not do miracles or magic. But they will try to help.

[the_grille_badge_guy]

I don't work in I.T., but I work with my I.T. dept. on sprints for our front facing customers software etc. I do work for a six billion dollar company of only a few hundred serving tens of thousands & where I can hi-five my CEO weekly.  I get most of what you're saying, but this problem being months old shouldn't be shelved for a sprint in Q1 2019.  We have holidays coming, this IS important and I have been an eBay customer since 2001.  I have watched the erosion of the company from a first row seller seat. I believe they know, but no harm to the pocket book to delay or put off.  After all "if the seller wants to compete" they can just create more listings and not use variations. They could run a script to turn off all non cirtical errors in the bulk editor.  They could patch it if they wanted.  The manager added my info to the "existing ticket" and folks on Twitter who used to be good about responding hasn't.  I may check out the other thing you mentioned. 

[venomvinyldecals]

This is STILL broken -- I've have to switch entirely to ebay file exchange spreadsheet method when updating quantities and prices. This is honestly kind of absurd a feature like this has been broken as long as it has.