cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I need to sign in almost every time I change page

Does anybody else have this problem?  I sign into ebay with no problems but as soon as I change page ebay asks me to sign in again.  This doesn't happen every time but when it does it can last about an hour and may not happen again until the next day.  I wondered if it was ebay trying to slow the whole system down as it was getting overloaded but it is annoying.  If it is not that what could it be? 

Message 1 of 5
latest reply
4 REPLIES 4

Re: I need to sign in almost every time I change page

For repeated sign-in requests, make sure your browser is accepting cookies, and that ebay's cookie is not blocked. If the problem persists, try deleting all eBay related cookies.

 

Message 2 of 5
latest reply

Re: I need to sign in almost every time I change page

Thanks for that but I have already done all of that and the problem still persists.  The problem is spasmodic and I may go for a few hours with it not happening but just when I think it has gone I starts up again.

Message 3 of 5
latest reply

Re: I need to sign in almost every time I change page

What browser are you using?

 

Next time it occurs, try another browser and see if the same thing happens.

 

Message 4 of 5
latest reply

Re: I need to sign in almost every time I change page

Thanks for that.  I was using Microsoft Windows 10/Edge which I have been using since it came out with not too many problems on ebay.  I have now tried Explorer and it has not happened so far but I will persist and see what happens.

Thanks for your help.

Message 5 of 5
latest reply