Hello.
I recently tried to order a refurbished FitBit. The first attempt told me my credentials are bad. The second attempt told me the same thing. The third attempt told me I didn't have enough in my account. It purchased the item twice while telling me I couldn't purchase it due to incorrect credentials.
So I thought, no worries, I'll quickly refund one of them so that I still have the one I wanted.
Why is it telling me I've made no orders when my bank says I clearly have? 2 at that?
Trying to not get discouraged, I move on to the customer support. I tried calling a number to find it was no longer in use, and it suggested I use the page and support chat. So I go to the customer support page.
There it is! The item I ordered! Sadly, eBay is telling me I both did and didn't purchase it, so upon clicking it, I get this. Infinite loading.
Getting more and more frustrated, I go to support chat and seller contact. I find that eBay support tells me I haven't ordered anything and also that due to that, there is no seller to contact.
I eventually just outright messaged them through the product on the store, and they said to contact eBay for the issue. It's hard to contact eBay when you CAN'T contact eBay.
Someone please help me.
